J.D. Power 2015 U.S. Vehicle Dependability Study For 2012 Models

The J.D. Power 2015 U.S. Vehicle Dependability Study finds that bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership. The study examines problems experienced during the past 12 months by original owners of 2012 model-year vehicles. Overall dependability is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. The study covers 177 specific problem symptoms grouped into eight major vehicle categories.

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