2011 J.D. Power IQS (Initial Quality Study) Results

Here are the JDPA 2011 IQS (Initial Quality Study) Results from a mail out survey of 228 questions in 8 categories that drew 73,000 customer responses for vehicles representing 32 brands in service for 3 months in the Nov. 2010 to Feb. 2011 time frame.

Overall initial quality improves to an average of 107 problems per 100 vehicles (PP100) in 2011 from 109 PP100 in 2010. However, the initial quality of launch models—those that are all-new or have had major redesigns—worsens by 10 percent to an average of 122 PP100 in 2011 from 111 PP100 in 2010. Conversely, carryover models—those that have had no significant redesign in the past year—have better initial quality than ever before. Owners of these vehicles report an average of just 103 PP100 in 2011, compared with 108 PP100 in 2010. Lower PP100 scores indicate a lower rate of problem incidences and therefore higher initial quality.

Highlights:
Ford tumbles from 5th to 23rd, Toyota bounces back from 21st to 7th, Land Rover cuts problems per 100 (pp/100) by an industry-best 47, next most-improved Jaguar & Toyota by 16pp/100, industry average flat. Most improved by ranking: GMC to #10 from #25 (15 places) and Mazda to #5 from #18 (13 places).

Nameplate      PP100      Comments      
1. Lexus               73  improved from 88pp/100 & #4 last year, beats 2010 #1 by 10pp/100
2. Honda              86  improved from 95pp/100 & #6 last year
3. Acura              89  holding steady after 86pp/100 and #2 last year
4. Mercedes         94  was 87pp/100 & #3 last year
5tie. Mazda         100  improved from 114 & #18tie last year
5tie. Porsche       100  was #1 ranked last year, new Cayenne had impact
7. Toyota            101  improved from 117pp/100 & #21 so big recovery from its bad publicity
8. Infiniti             102  improved from 107pp/100 & #9 last year
9. Cadillac           103  improved from 111pp/100 & #12tie last year
10. GMC             104  improved from 126pp/100 & #25tie last year
Average           107  was 109 last year so essentially flat
11. Hyundai        108  fell from 102pp/100 & #7 last year, two-thirds of sales volume were new vehicles
12. Subaru          108  improved from 121pp/100 & #22 last year
13tie. BMW         109  improved from 113pp/100 & #16 last year
13tie. Chevrolet   109  improved slightly from 111pp/100 & was #12tie last year
13tie. Volvo         109  stayed at 109pp/100 & ranked fell from #10 last year
16. Chrysler        110  improved from 122pp/100 & #23 last year
17. Lincoln          111  was 106pp/100 & #8 last year, added technology features made a difference
18. Audi             113  was 111pp/100 & #12tie last year
18tie. Kia            113  improved from 126pp/100 & #25tie last year, 60% of sales volume were new launches
20tie. Buick         114  stayed at 114pp/100 & ranked slipped from #18tie last year
20tie. Jaguar        114  improved from 130pp/100 & #28tie last year
20tie. Ram           114  was 110pp/100 & #11 last year
23. Ford             116  was 93pp/100 & #5 last year, MyFordTouch difficulties a big culprit: JDPA
24. Nissan          117  was 111pp/100 & #12tie last year
25. Jeep             122  was 129pp/100 & #27 last year
26tie. Land Rover 123  biggest improvement in the industry - by 47pp/100, #33 last year
26tie. Scion         123    was 114pp/100 & #18tie last year
28tie. MINI          131   was 133pp/100 & #30 last year
28tie. Volkswagen 131  was 135 & #31 last year
30. Mitsubishi      133   improved from 146pp/100 & #32 last year
31. Suzuki          136   was 122pp/100 & #23tie last year
32. Dodge          137   was 130pp/100 & #28tie last year but many older vehicles dragged average down. Durango was best launch vehicle ever and Challenger did well.

Note: 2010 #17 ranked Mercury brand is gone.

Top Three Models per Segment
Sub-Compact Car: Highest Ranked: Honda Fit then Kia Rio, Hyundai Accent
Compact Car: Highest Ranked: Honda Civic & Honda Insight (tie), then Toyota Prius
Compact Sporty Car: Highest Ranked: Mazda MX-5 Miata then Volkswagen Eos, Volkswagen GTI
Compact Premium Sporty Car: Highest Ranked: Mercedes-Benz E-Class Cabriolet/Coupe
Entry Premium Car: Highest Ranked: Lexus ES then Acura TSX, Lexus IS
Midsize Premium Car: Highest Ranked: Lexus GS, then Jaguar XF, Mercedes-Benz E-Class Sedan/Wagon
Midsize Sporty Car: Highest Ranked: Dodge Challenger then Chevrolet Camaro
Large Premium Car: Highest Ranked: Lexus LS then Hyundai Equus, Porsche Panamera
Midsize Car: Highest Ranked: Honda Accord then Subaru Legacy, Toyota Camry
Large Car: Highest Ranked: Ford Taurus then Buick Lucerne, Nissan Maxima
Compact Crossover/SUV: Highest Ranked: Honda Element, then Honda CR-V, Toyota FJ Cruiser
Compact MPV: Highest Ranked: Chevrolet HHR
Entry Premium Crossover/SUV: Highest Ranked: Mercedes-Benz GLK-Class then Acura RDX, Volvo XC60
Midsize Crossover/SUV: Highest Ranked: Honda Accord Crosstour then Dodge Durango (tie) & Subaru Outback Wagon (tie)
Large Crossover/SUV: Highest Ranked: Chevrolet Tahoe then GMC Yukon, Chevrolet Suburban
Midsize Premium Crossover/SUV: Highest Ranked: Lexus GX then Lexus RX, BMW X6 (tie) & Infiniti FX-Series (tie) & Volvo XC70 (tie)
Large Premium Crossover/SUV: Highest Ranked: Cadillac Escalade then Mercedes-Benz GL-Class, Lincoln Navigator
Large Pickup: Highest Ranked: Ford F-150 LD then Toyota Tundra, Chevrolet Avalanche
Midsize Pickup: Highest Ranked: Honda Ridgeline then Nissan Frontier, Ram Dakota
Minivan: Highest Ranked: Chrysler Town & Country then Honda Odyssey, Dodge Grand Caravan

Source: J.D. Power and Associates

Consumer Reports' Tests Show Dodge Durango & Charger Improve Most

Over the past three years, Consumer Reports has recommended only one Chrysler-built model, the DodgeRam 1500 pickup but that is changing since all the model redesigns and new launches over the past two years. Consumer Reports found that Chrysler’s vehicles are getting better, but their level of improvement varies considerably. They tested eight Chrysler models for their current issue: Chrysler 200, Dodge Avenger, and Dodge Charger sedans; the Chrysler Town & Country minivan; and Dodge Durango, Dodge Journey, Jeep Compass, and Jeep Patriot SUVs.

The Durango (pictured above) and Charger, which received significant redesigns, have improved the most. Consumer Reports tested two all-wheel-drive versions of the large Durango, one with a V6 and the other with a V8. Their overall test scores—65 and 66, respectively—are dramatically better than the class-low 45 of the previous Durango V8. Their scores are comparable with that of the redesigned 2011 Ford Explorer (65), although they are well below rivals like the Toyota Highlander and Chevrolet Traverse.

The V6-powered Charger Rallye (pictured above) tested improved to 71, compared with the previous Charger V6’s dismal 58. It now scores close to the Ford Taurus and Buick LaCrosse. The freshened Town & Country, which is a virtual twin of the Dodge Grand Caravan, is also considerably improved, although its 17-mpg overall fuel economy remains the lowest of all minivans we’ve recently tested. Although they performed well enough, none of those three are recommended because they are too new for Consumer Reports to have reliability information.

They were not impressed with the 200, Avenger, Compass, Journey, or Patriot. Despite some improvements, they’re still mediocre overall, scoring at or near the bottom of their respective categories and too low to be recommended.

Good news on improvement for a company that was in bankruptcy two years ago.

2012 Chevy Sonic Starts at $14,495 This Fall

The all-new sub-compact 2012 Chevrolet Sonic will have a starting suggested retail price of $14,495 including destination but excluding tax, title, license and dealer fees for the LS sedan model with a 135 horsepower 1.8L Ecotec engine mated to a five-speed manual transmission. The Sonic is offered in a four-door sedan and a five-door hatchback and in LS, LT and LTZ trim levels.

The 2012 Sonic LS hatchback will cost $15,395 and, like the LS sedan, will have 15-inch alloy wheels, 10 air bags, StabiliTrak electronic stability control with rollover sensing, traction control, anti-lock brakes, collapsible pedal system and power rear-door child safety locks, air conditioning, power door locks with remote keyless entry and tilt/telescoping steering wheel.

The 2012 Sonic LT sedan starts at $15,695 sedan and hatchback at $16,495 with added features including a six-speaker premium sound system with CD player, XM Radio with three-month trial subscription, power windows with driver's express up/down and power heated side mirrors. The 2012 Sonic LTZ sedan starts at $17,295 and the hatchback at $17,995 hatchback and includes a connectivity package with a USB port, Bluetooth for select phones and music, steering-wheel-mounted audio controls, heated front seats, cruise control, fog lamps and 17-inch alloy wheels.

Major available upgrades on Sonic include a six-speed automatic transmission (with 1.8L engine) for $1,070 and a 1.4L Turbo with six-speed manual transmission (available on LT and LTZ) for $700. The Sonic is expected to deliver 40 mpg highway with its 138 horsepower 1.4L Turbo engine mated to six-speed manual transmission.

Chevy expects the Sonic to boom when comparing its features to the 2011 Fiesta S Sedan and 2011 Honda Fit which have less horsepower, torque and standard features with a smaller trunk, fewer airbags than the Sonic. The Sonic replaces the Aveo which has had an 18 percent increase in sales this year through the end of May so, if gas prices stay high, the Sonic could do very well following its very successful larger new sibling, the Cruze, when it hits the streets this Fall.

BMW's Jim O'Donnell Speaks About The Future

 Jim O’Donnell, President and CEO of BMW North America, covered a wide variety of topics in a speech to Los Angeles auto journalists this week, including improving car sales to the BMW i3 and i8 electric vehicles. O’Donnell, speaking to a California crowd, said that the Golden State is BMW’s sixth largest market globally, selling more cars in California than any other state where it recently opened its 50th U.S. dealership in Murietta. O’Donnell predicted 12.5 million total U.S. sales for 2011 dependent on three main factors: vehicle availability, gas prices and the economy. He boasted that BMW and MINI sales are 116,000 through May, up 19 percent this year over last. The Spartanburg, South Carolina, factory produces all the X-models for the world with about 70 percent shipped out of the U.S. and many are configured by the customer and sold before they leave the factory: 80 percent of X3s and 65 percent of X5 and X6 models fall into that category and customers can watch videos of their vehicle being built. According to O’Donnell,  a customer will watch their video 5 times and then send it to social media for friends to watch for another 15 viewings.

O’Donnell says BMW and Mercedes are in a close sales race year-to-date so new model introductions are vital with BMW having the 6 Series convertible (shown above) and 6 Series sedan coming along with the re-introduction of 528xi all-wheel drive sedan which has been gone for a year and is in a niche that the competition has been capitalizing on.

O’Donnell spent a considerable time discussing environmental and social responsibility which included project I to produce the i3 in 2013 and the carbon fiber i8 sportscar, the MINI E and the Active E that was driven in U.S. 7 cities, 4 in California. The biggest message O’Donnell delivered was BMW’s “Don’t Text and Drive” campaign and a sobering commercial that will begin airing during this week’s U.S. Open golf tournament and be shown nationwide by the end of the year. O’Donnell quoted stats from The Wireless Association that one trillion texts were sent in the first half of 2010.

In a heated discussion with dealers is the plan for BMW to invest in “build-to-order” and have vehicles stored in a centralized lot rather than on the dealer premises. With U.S. dealers having invested $2.5 billion in their facilities, it may be a hard sell, especially with customers wanting their car now. Is seeing rows of hundreds of cars on a dealer lot a bad thing?

O’Donnell’s presentation, with his Scottish accent,was humorous and informative with a message that BMW, known for its dominant industry-leading engineering innovation, is paying attention to their customers' wishes.

Hyundai Blue Link™ Wins Two Telematics Update Awards

Automotive telematics is dominating many hi-tech industry events from the enormous annual Consumer Electronics Show in Las Vegas to this week's 11th annual Telematics Detroit 2011 Conference & Exhibition where manufacturers received kudos for their electronic advancements. With a heavy push to turn vehicles into moving state-of-the-art communication centers for multi-tasking drivers, the introduction of Hyundai Blue Link™ this week comes as no surprise as do their impressive wins of two Telematics Update Awards - one for Best Cloud Based In-Car Application Award which it shared with joint winner Entune from Toyota. Hyundai also was a joint winner of the 2010/11 Industry Newcomer Award with Nissan's LEAF CARWINGS.

In addition to Hyundai, Toyota and Nissan other award winners were WirelessCar for Best Telematics Service Provider, OnStar for Best Telematics Safety Technology, Hughes Telematics for Best Aftermarket Device or Solution, Airbiquity for Best Telematics Service or Solution for Commercial Vehicle, INRIX for Best Telematics Content Aggregator, TeleNav for Best Navigation Solution or Product, Audi Connect and BMW ConnectedDrive were joint winners for Global OEM Infotainment Solution and Kamyar Moinzadeh, President  & CEO, Airbiquity and Peter Steiner, Head of Infotainment, Audi AG shared the Telematics Leadership Award.

Hyundai Blue Link™ is an all-new telematics platform that will offer more than 30 connectivity features on future Hyundai models, starting with the 2012 Sonata this summer and the Veloster 3-door coupe this Fall. Hyundai Blue Link™ will be available in three packages: Assurance at $79 per year, Essentials (includes Assurance) at $179 per year and Guidance (includes Essentials) at $279 per year with discounts when longer service agreements are purchased.

As part of the Blue Link™ launch, Hyundai will provide Blue Link features free of charge for a complimentary period that includes 6 months of the core safety services from "Assurance", three months of the convenience features from "Essentials" and three months of the point of interest search and navigation tools from "Guidance." If the customer elects for automatic renewal within 30 days of purchase, the complimentary period will be doubled for each of the packages; one year  of "Assurance" and 6 months of both "Essentials and Guidance."  After the introductory period, owners of Blue Link™-equipped vehicles can choose to extend their services.

The latest "Big Brother" features help the owner track their vehicle's location and speed when their kids, a valet, a thief or anyone takes their car for a spin. It also sends for help in the event of a crash and provides directions, restaurant recommendations and maintenance reminders. Avoiding tickets with hands-free voice text messaging, driving more efficiency thanks to Eco-Coach and catching thieves with the remote ability to gradually reduce the engine power could come in handy, too. Service Link schedules service at a Hyundai dealer and sends the dealer a recorded message of requested services in advance of the visit.

With all these telematics, one might forget that engine, chassis, brakes and even seats are really still the essential vital parts of a vehicle. All this complex vehicle connectivity allows people to be more productive and more protected while simply getting from A to B.

2012 Mercedes-Benz M-Class SUV To Debut in September

Mercedes-Benz USA will debut the all-new, all-wheel-drive third-generation 2012 M-Class SUV in September. The ML350 BlueTEC is powered by a 50-state 240 horsepower V6 turbodiesel and the gasoline-powered ML350 4MATIC features a new direct-injection 302 horsepower 3.5-liter V6 engine. Both are mated to a new sevenspeed automatic transmission with a more fuel-efficient torque converter, friction-optimized bearings and a transmission oil thermal management system plus low-friction axle drives and electromechanical steering which all contribute to reducing fuel consumption.

The 2012 M-Class has LED daytime running lights and taillights, chrome roof rails and optional panorama sunroof. Interior features include a standard 7-inch display screen, electromechanical steering, optional climatized cupholders, PARKTRONIC with Active Parking Assist, multicolor ambient lighting and new entertainment and telematics systems.

Added safety systems include the innovative ATTENTION ASSIST drowsiness detection system as standard equipment and available Active Lane Keeping Assist and Active Blind Spot Assist.

Chrysler Group LLC Management Changes

Ralph Gilles (left) is appointed President and CEO of the newly formed Street and Racing Technology (SRT) Brand, Chrysler Group's cross-brand performance unit, and Chrysler's Motorsports activities. He continues with design responsibility for all exterior and interior design activities for all Dodge, Ram, Chrysler and Jeep Brand vehicles.

Fred Diaz is appointed President and CEO of Chrysler de Mexico, which includes responsibility for Latin America. Diaz continues in his current role as the President and CEO of the Ram Truck Brand.

Reid Bigland is named President and CEO of the Dodge Car Brand and head of U.S. Sales. Bigland continues as President and CEO of Chrysler Canada. In addition, the Company appointed David Buckingham to the newly created role of Chief Operating Officer of Chrysler Canada, reporting to Bigland. Previously, Buckingham was Vice President - Sales, Chrysler Canada.

Joe ChamaSrour is reassigned to International Operations reporting to Mike Manley, President and CEO of the Jeep® Brand and head of International Operations, Chrysler Group.

All changes are effective immediately.

2011 May U.S. Auto Sales

General Motors reported 221,192 total sales in May, down 1.2 percent on lower fleet volume. Retail sales were up 9 percent compared to May 2010. Year-to-date GM has sold 1,046,275, an 18.2 percent increase over 2010.

Ford Motor Company's May, total sales were 192,102, equal to a year ago. Retail sales were up 5 percent, and fleet sales were down 8 percent. Year-to-date, total sales were 878,600, up 12 percent. Retail sales were up 14 percent, and fleet sales were up 8 percent.

Chrysler reported U.S. sales of 115,363, a 10 percent increase compared with sales in May 2010 and the best May sales since 2008. The new 2012 Fiat 500 all significantly contributed to Chrysler Group’s 10 percent sales increase in May. Year-to-date Chrysler sales are 519,538, up 20 percent from 2010.

Toyota Motor Sales, U.S.A., reported May sales results of 108,387, down 33.4 percent over the year-ago month. The Toyota Division posted May total sales of 96,082, down 31.6 percent from the year-ago month.
The Lexus Division reported total sales of 12,305, down 44.6 percent compared to the same period last year. Year-to-date TMS sales are 701,851 down 0.6 percent from 2010.

American Honda posted May sales of 90,773, a decrease of 16.1 percent based on the daily selling rate compared to May 2010 results. American Honda year-to-date sales of 523,550 represent an increase of 7.4 percent compared to last year. Honda Division sales were 81,773, a decrease of 16 percent versus May 2010. Acura total vehicle sales for May were 9,000, down 17.1 percent based on Daily Selling Rate.

Nissan North America reported May U.S. sales of 76,148, a decrease of 9.1 percent.  Nissan Division sales were down 7.8 percent for the month at 69,759. Sales of Infiniti vehicles decreased 21 percent from the prior
year to 6,389. For 2011, NNA sales have increased 15.2 percent to 433,032.

Hyundai Motor America announced all-time record May sales of 59,214, up 21 percent compared with the same record-breaking period last year. For the year, total sales are 263,588, up 29 percent, with retail volume rising 40 percent. 

Kia Motors America's had its best-ever monthly sales of 48,212, a 53.4-percent increase from May 2010.  KMA's year-to-date sales are up 44.8 percent over 2010, while the brand's U.S. market share climbed to an all-time high on the strength of May sales. 

Volkswagen of America reported  sales of 30,100 in May, a 27.9 percent increase over prior year sales and the company's best sales month since August 2003.  Year-to-date sales are up 19.7 percent. Separately, Audi reported its fifth-consecutive record-setting month for 2011 with the best May U.S. sales in company history. Audi sold 10,457 vehicles, an increase of 13.6%, marking the third-best month in Audi of America history.

The BMW Group in the U.S. (BMW and MINI combined) reported May sales of 26,452, an increase of 19.7 percent from the same month a year ago. Year-to-date, BMW Group sales of 116,656 is up 18.7% in the first five months of 2011 compared to the same period in 2010.

Daimler reported U.S. sales of 20,798 Mercedes-Benz and smart vehicles, an improvement of 4.7 Percent compared to May 2010. Mercedes-Benz USA reported May sales of 20,306 vehicles, a 5.9 percent improvement over May 2010, and the best May on record since May 2008. On a year-to-date basis, the 95,458 vehicles sold represent an 8.5 percent increase. 

Subaru of America May sales were 20,036, a 15.3 percent drop from May 2010. Year-to-date sales increase sales of 112,255 is a 7.6 percent increase. 

Jaguar Land Rover May sales were 4,162, a gain of 13 percent over May 2010. Jaguar accounted for 1,271 of the May total, a 32 percent rise while Land Rover sales were 2,891, up 7 percent from 2010.  Year-to-date JLR sales are 19,161, up 17 percent over last year with Jaguar making up 5,021 and Land Rover 14,140 of the year so far.

Mazda North American Operations reported May sales of 17,875, down 20.9 percent versus May of 2010.  Year-to-date sales stand at 103,072, and are outpacing last year’s sales at this time by 5.7 percent.

Mitsubishi Motors North America reported May sales of 7,568, an increase of 59.8 percent compared to May 2010.  Year-to date sales are up 60.7 percent.

Volvo North America sold 7,359 vehicles in May, up 58 percent from a year ago and year-to-date has sold 29,203, a 25.8 percent increase.

Porsche Cars North America May sales were 2,817, an increase of 50 percent compared to the same period last year, the German sports car maker's best May sales total in the United States since 2007. So far in 2011, Porsche sales are 12,996, a 47 percent increase.

American Suzuki may sales were 2,290, up 20 percent from 2010. Year-to-date sales are 11,124, a gain of 17 percent from the first 5 months of 2010.

Sales will be updated as manufacturers report.

2012 Volkswagen Passat Starts at $20,765

The all-new 2012 Volkswagen Passat built in Chattanooga, Tennessee, has a starting MSRP of $20,765 (including $770 destination charge) for the 170 horsepower 2.5L model with manual transmission and is available in eight equipment levels. It comes standard with automatic dual-zone climate control, Bluetooth connectivity, steering wheel audio controls and Volkswagen's no-charge three-year/36,000 mile scheduled Carefree Maintenance Program. The up-level SE model starts at $24,495 and the 2.0L TDI® Clean Diesel model offers three trim levels starting at $26,765 with an expected 43 mpg highway and a range of nearly 800 miles. The 280 horsepower 3.6L VR6 is offered in three trim levels with a starting MSRP of $29,765. The all-new midsize Passat sedan is 191.7 inches long and has a 110.4 inch wheelbase.

Carlos Tavares Appointed Chief Operating Officer for Renault

Carlos Tavares has been appointed as Chief Operating Officer for Renault from his post as head of Nissan Americas. Carlos Tavares will gradually assume his responsibilities and will have fully assumed his responsibilities by July 1, 2011.

Carlos Tavares is a graduate of Ecole Centrale de Paris. He has spent most of his working life with Renault, where he held a wide range of posts in France, in the Engineering and Programmes division. He joined Nissan in 2004 as Programme Director and then as Vice President, Product Strategy and Product Planning. In 2005 he was appointed Executive Vice President at Nissan, joining the Board of Directors. In 2009 he assumed responsibility for operations at Nissan Americas.

Colin Dodge, currently Executive Vice President and Chief Performance Officer for Nissan globally and Chairman of the AMIE region (comprising Africa, Middle East, India and Europe) will take on the additional responsibility as Chairman of the Americas region (comprising North, Central and South America). This change is effective June 13. In his role as Chairman of the Americas, Colin is succeeding Carlos Tavares.

Bill Krueger becomes vice chairman, Nissan Americas, effective June 13.  In this newly formed role Krueger will be Nissan Americas' highest-ranking resident executive and will work closely with Colin Dodge, chairman, Management Committee-Americas. In his new role, Krueger will report to Dodge and be responsible for the day-to-day operations of Nissan Americas' business in the U.S., Canada, Mexico, Brazil and 37 other Latin American and Caribbean countries.

Doug Speck Named Acting SVP At Volvo Car Corporation

Doug Speck will take on the role as acting Senior Vice President for Marketing, Sales & Customer Service at Volvo Car Corporation. He succeeds Gerry Keaney who has decided to leave Volvo Car Corporation after more than twenty years.

Doug Speck presently holds the position as President of Volvo Cars of North America. He has thirty years of experience from the automotive business, with key positions within Ford Motor Company, Jaguar and Premier Automotive Group.

"Doug Speck will play a very important role for Volvo Car Corporation´s ability to achieve its ambitious growth plan and for the redefinement of the Volvo brand", says Stefan Jacoby, President & CEO of Volvo Car Corporation.
"We will undertake a global review of the entire marketing and sales organisation and Doug Speck will play a major role in this very important work, adds Stefan Jacoby".

"Gerry Keaney has, since he took the role as head of Marketing Sales & Customer Service in 2003, led the global team in a very professional way through difficult times and I wish him all the best in his future career, says Stefan Jacoby".

Doug Speck will take up his new role at Volvo Car Corporation on 1 June.

"I am excited to take on this challenge at a time when Volvo Car Corporation enters a very important growth period in its history", says Doug Speck.

The successor of Doug Speck at Volvo Cars of North America will be subject to a separate announcement shortly.

Hyundai Genesis Is Refreshed For 2012 - Starts At $35,050 Now

The refreshed Hyundai 2012 Genesis sports sedan, starts at $35,050 for a well-equipped 333-horsepower 3.8 liter V6, $45,350 for the 385-horsepower 4.6 liter DOHC V8 and $47,350 for the new 429-horsepower 5.0 R-Spec model (all include $850 delivery charge). All Genesis models are now coupled with a new in-house eight-speed transmission and are on sale now.

The 2012 Genesis is highlighted by exterior design improvements, new direct injection technology for its Lambda V6 engine, new eight-speed automatic transmission, and enhanced chassis tuning. In addition, a new 5.0-liter direct injection V8 engine is now available exclusively with the 5.0 R-Spec model. Fuel economy is estimated at 16 mpg city and 25 mpg highway, nearly matching the 4.6-liter V8 (17 mpg city/26 mpg highway). Hyundai Genesis sales in 2011 through April are 9,536, up 21.6 percent compared to the first 4 months of 2010. The value-priced Genesis is on the shopping list for those looking at luxury sedans with much higher price tags.

Toyota Friend Will Connect Customers To Their Car, Dealer & Toyota

Toyota Friend will be a private social network that connects Toyota customers with their cars, their dealership, and with Toyota. Friend, powered by Salesforce.com's Chatter,  will be first offered in Japan, initially with Toyota's electric vehicles (EV) and plug-in hybrid vehicles (PHV) due in 2012. For example, if an EV or PHV is running low on battery power, Toyota Friend would notify the driver to re-charge in the form of a "tweet"-like alert. In addition, while Toyota Friend will be a private social network, customers can choose to extend their communication to family, friends, and others through public social networks such as Twitter and Facebook. The service will also be accessible through smart phones, tablet PCs, and other advanced mobile devices.

So far TMC has developed its own telematics services to connect people, cars and their surroundings and through Toyota Friend, TMC aims to offer its telematics services worldwide. Moving forward, TMC plans to advance toward the realization of future mobility by teaming up proactively with global IT companies.

Although TMC and salesforce.com will launch their partnership with the building of Toyota Friend, in the future the companies plan to develop cloud services for TMC's open platform and create new business opportunities leveraging their respective strengths. Salesforce.com and TMC will each make investments in Toyota Media Service Co. (TMS), which oversees TMC's global cloud platform development. Salesforce.com will invest 223 million yen and TMC will invest 442 million yen. Microsoft Corporation, which on April 6 announced a strategic partnership with TMC to build a global platform for next generation telematics services, will invest 350 million yen.

Cadillac Escalade Has Highest Overall Satisfaction In 2011: AutoPacific

AutoPacific announced its 15th annual Vehicle Satisfaction Awards last week based on over 68,000 new vehicle owners with the winners performing well in 48 separate categories that objectively measure the ownership experience. At the manufacturer level, multiple top-ranked award winners are: Ford with seven wins; Toyota with four wins; and General Motors and Hyundai with three wins.

The vehicle - car or truck - registering highest overall satisfaction in 2011 is the Cadillac Escalade Luxury SUV.  The car with the highest overall satisfaction score is the Mercedes-Benz S-Class.

Top 2011 model year performers are:
HIGHEST SATISFACTION PREMIUM BRAND:   Lincoln
HIGHEST SATISFACTION POPULAR BRAND:  Chrysler

PASSENGER CARS:
Premium Luxury Car: Mercedes-Benz S-Class
Aspirational Luxury Car: Hyundai Genesis
Luxury Mid-Size Car: Lincoln MKZ
Large Car: Ford Taurus and Toyota Avalon (tie)
Premium Mid-Size Car: Hyundai Sonata
Mid-Size Car: Suzuki Kizashi
Premium Compact Car: Volvo C30/S40/V50
Compact Car: Hyundai Elantra
Economy Car: Honda Fit
Sports Car: Porsche 911
Sporty Car: Scion tC
Hybrid Car: Lincoln MKZ Hybrid
   
LIGHT TRUCKS:
Heavy Duty Pickup: Ford F-Series Super Duty
Large Light Duty Pickup: Chevrolet Avalanche
Compact Pickup: Honda Ridgeline
Luxury Sport Utility Vehicle: Cadillac Escalade
Large Sport Utility Vehicle: GMC Yukon
Premium Mid-Size Sport Utility Vehicle: Jeep Grand Cherokee
Premium Luxury Crossover SUV: Lincoln MKT
Luxury Crossover SUV: Lexus RX
Large Crossover SUV: Ford Flex
Premium Mid-Size Crossover SUV: Ford Explorer
Mid-Size Crossover SUV: Mitsubishi Outlander
Compact Crossover SUV: Kia Sportage
Minivan: Chrysler Town & Country
Hybrid Truck: Lexus RX450h Hybrid

2012 All-new CLS-Class Four-door Coupe Starts At $72,175

The 2012 all-new CLS-Class four-door coupe comes in three models, all powered by new biturbo direct-injection V8 engines and, for the first time, offers 4MATIC all-wheel-drive. The CLS550 with a new 402 horsepower 4.6-liter direct-injection twin-turbo V8 gettig an estimated 18 city / 26 hwy starts at $72,175 including the $875 delievery charge. The CLS550 4MATIC starts at $74,675 and the high-performance CLS63 AMG (pictured above) which starts at $95,775 has a 518 horsepower 5.5-liter version of the new direct-injection V8 engine and there's an optional AMG Performance Package increasing output to 550 horsepower. The 2012 Mercedes-Benz CLS is about 1.2 inches longer and wider than its predecessor and fits between the S-Class-based CL and the E-Class two-door.

Mercedes-Benz Concept A-Class

The Mercedes-Benz Concept A-Class is front-wheel drive with a new 2.0-liter turbocharged 210 horsepower four-cylinder gasoline engine mated to a dual clutch transmission and also has radar-based collision warning system with adaptive Brake Assist.

A smartphone is fully integrated into the infotainment systems of the Concept A-Class. When the phone is inserted into the recess provided in the center console, it is automatically synchronized with the COMAND multimedia system and all the functions of the smartphone, including internet radio, email and social networks such as Twitter or Facebook, are shown as applications on the 7-inch display and operated by the rotary/push control.

With U.S. gas prices soaring again, small fuel efficient cars are in focus again so this concept may become reality very soon to satisfy luxury-hungry, gas-conscience urban drivers.

Kia's Orth Hedrick Discusses 2011 Optima Hybrid

Kia Motors America Director of Product Planning Orth Hedrick talks about the 2011 Optima Hybrid that hits showrooms next month. Click video to play:

2011 Kia Optima Hybrid Starts At $26,500 Next Month

The 2011 Kia Optima Hybrid, Kia's first hybrid in the U.S., will have a starting price of $26,500 (excluding delivery charges) with an available Hybrid Premium Technology Package for another $5,000, when it hits showrooms in June. The Kia-developed powertrain uses advanced lithium polymer batteries from LG Chem, to deliver up to 35 miles per gallon in city driving and 40 miles per gallon on the highway. The 2011 Optima Hybrid uses a full parallel hybrid system and can be driven in zero emission, full-electric drive mode at speeds up to 62 miles per hour or in blended gas-electric mode at any speed. When the car comes to a stop and the electrical load is low, the engine shuts off to completely eliminate idle fuel consumption and emissions. The Virtual Engine Sound System (VESS), standard on the Optima Hybrid, plays a pre-recorded engine sound during electric-only operation to help notify people outside the vehicle that it is approaching.

The Optima Hybrid is the first Kia vehicle to offer the company's proprietary UVO powered by Microsoft® hands-free, voice-activated infotainment and communications system which is paired with the AM/FM/CD/MP3/Sat audio system and features a rear-view camera, SIRIUS® Satellite Radio capabilities with three months complimentary service, auxiliary and USB audio input jacks for connecting with MP3 players and Bluetooth wireless technology connectivity with steering wheel-mounted controls. 

It's a lot of car for the money with impressive zero to 60 acceleration and many luxury car features.

Tim Colbeck Leaves Subaru of America To Head Saab North America

Tim Colbeck becomes president and chief operating officer of Saab Cars North America today as Saab is going through a re-birth, re-financing and is in the midst of launching the all-new Saab 9-5 Sedan, Saab's first crossover- the 9-4X, the 9-5 SportCombi and the 9-3 Griffin range. Colbeck will report directly to Saab Automobile AB vice president and head of global sales & aftersales, Matthias Seidl and the Saab Cars North America Board of Directors.

Colbeck joins Saab from his post of senior vice president sales at Subaru of America leading record sales and market share in the last two years and making Subaru the only brand to achieve sales increases in each of the last three years in The U.S.  During his career at Subaru, Tim has been in various executive roles, with experience in sales, ebusiness, finance and fixed operations.

An opportunity to take control of a company that had a brush with extinction from a company that has had recent unmatched sales success is a gutsy move Tim, but no doubt a huge new challenge, that if successful, will put you in very high regard in the entire industry - good luck!

2012 Cayman S Black Edition For $67,500 This Summer

Porsche introduces the new monochromatic limited edition 2012 Cayman S Black Edition arriving late this summer with a 3.4-liter six-cylinder engine with direct fuel injection, mounted in front of the rear axle, producing 330 horsepower, 10 more than the Cayman S with an MSRP of $67,500. With PDK, the Cayman S Black Edition will accelerate from 0 to 60 mph in as little as 4.6 seconds with the optional Sport Chrono Package and reaches a top track speed of 172 mph while achieving EPA estimated fuel economy of 20 city and 29 highway (19/26 when equipped with six-speed manual and top track speed of 173 mph), the same as the Cayman S.