Toyota will debut an all-new U.S.-designed sedan at the 2012 New York International Auto Show next week (teaser pictured above). Also expected to be unveiled in New York is the BMW X1, Subaru XV Crosstrek, Fisker Project Nina and new versions of the Buick Enclave, Honda Crosstour, Acura RL, Chevy Impala, Nissan Altima, Toyota Venza, Dodge Viper, Hyundai Santa Fe and Mercedes-Benz CLC, G-Class, GLK and SL65.
Wednesday, March 28, 2012
New Toyota Sedan, Chevy Impala & Nissan Altima Coming To New York
Toyota will debut an all-new U.S.-designed sedan at the 2012 New York International Auto Show next week (teaser pictured above). Also expected to be unveiled in New York is the BMW X1, Subaru XV Crosstrek, Fisker Project Nina and new versions of the Buick Enclave, Honda Crosstour, Acura RL, Chevy Impala, Nissan Altima, Toyota Venza, Dodge Viper, Hyundai Santa Fe and Mercedes-Benz CLC, G-Class, GLK and SL65.
Friday, March 23, 2012
California Regulations Include Clean Diesel
Ever since the Green Car Journal selected the Volkswagen Jetta TDI Clean Diesel and Audi A3 TDI Clean Diesel as their Green Car of the Year back-to-back in 2009 and 2010 respectively, and having driven a Volvo XC60 D5 AWD diesel (pictured above) in Sweden for a week in 2010 with amazing fuel economy, I've become a big advocate of the new clean diesel powered vehicles, especially for those highway commuters who don't really benefit from the electric hybrids.
Clean Diesel engines, which are 20 to 40 percent more fuel efficient than comparable gasoline engines, will play a big part in the California Air Resources Board new tailpipe and greenhouse gas emissions standards for new passenger vehicles. The California ARB's new Low-Emission Vehicle (LEV III) regulations, the most stringent in the world, will get phased in during model years 2017-2025. In that time, all vehicles sold in California will have to meet Super Ultra Low Emission Vehicle (SULEV) tailpipe standards. The new ultra-low sulfur diesel fuel has reduced sulfur emissions by 97 percent.
Recent Diesel Award Winners:
- The all new 2012 Volkswagen Passat TDI clean diesel was voted the winner of the 2012 Earth, Wind and Power Car of the Year of the Most Earth Friendly Vehicles at the recent North American International Auto Show in Detroit;
- The 2012 Volkswagen Touareg TDI Clean Diesel was named Canadian Utility Vehicle of the Year;
- In 2010 Audi Q7 TDI Clean Diesel was voted the 2010 Earth, Wind and Power Truck of the Year and the 2009 Volkswagen Jetta TDI Clean Diesel was voted the 2009 Earth, Wind and Power Car of the Year.
- Chrysler Jeep Grand Cherokee diesel in 2013 or 2014, and possibly other Jeep diesels later;
- General Motors Cadillac ATS diesel in the near future;
- Audi A8 TDI diesel in 2013;
- Porsche Cayenne diesel in 2012;
- GM Chevrolet Cruze diesel in 2013;
- Mazda SKYACTIV-D 2.2-liter clean diesel engine;
- Mercedes-Benz S-Class S350 BlueTEC diesel in 2012 after a 17-year absence;
- Volkswagen Passat, which was recently named the Motor Trend 2012 Car of the Year, began production of the Passat diesel in its new Chattanooga, TN plant in the summer of 2011.
Source: The Diesel Technology Forum, a non-profit national organization, dedicated to raising awareness about the importance of diesel engines, fuel and technology. For more information visit www.dieselforum.org.
Wednesday, March 14, 2012
Dealers Beat Independent Shops in Service Satisfaction
J.D. Power and Associates 2012 U.S. Customer Service Index Study says overall satisfaction with the service experience averages 38 points higher on a 1,000-point scale, compared with non-dealer facilities (787 vs. 749, respectively). In addition, 79 percent of all service visits among owners of one- to- three-year-old vehicles are performed at dealer facilities -- up from 74 percent in 2011 and 72 percent in 2010. Overall satisfaction with dealer service improves by 19 points in 2012, compared with 2011, with gains in all five study measures. Among the 33 rank-eligible brands, 28 improve in service satisfaction from 2011, with eight brands improving by at least 20 points. In 2012, 72 percent of vehicle owners indicate their latest dealer service visit was for maintenance rather than repair, an increase from 63 percent in 2011. Customer satisfaction with maintenance visits is typically higher than satisfaction with repair visits, since visits for routine maintenance tend to be less expensive and less time-consuming.
Luxury Brands
Lexus ranks highest in customer satisfaction with dealer service among luxury brands and receives an award for a fourth consecutive year. Lexus achieves an overall CSI score of 861 and performs particularly well in three of the five measures: service initiation, service facility and service quality. Rounding out the top five nameplates in the luxury segment are Cadillac (852); Jaguar (849); Acura (838); and Porsche (836). Among luxury brands, Audi achieves the greatest improvement (gaining 34 points) from 2011.
Mass Market Brands
MINI ranks highest for a second consecutive year with a score of 809. MINI performs particularly well in four of the five measures: service quality, service advisor, service facility and vehicle pick-up. Also among the top five brands in the mass market segment are Buick (805); GMC (803); Chevrolet (801); and Hyundai (791). Of mass market brands, Nissan (which gains 43 points) and Toyota (gains 31 points) achieve the greatest improvements from 2011.
Luxury Brands
Lexus 861 5
Cadillac 852 4
Jaguar 849 4
Acura 838 3
Porsche 836 3
Luxury Brand Average 835 3
Audi 828 3
Mercedes-Benz 827 3
Infiniti 824 3
BMW 823 3
Lincoln 817 2
Volvo 811 2
Land Rover 796 2
Mass Market Brands
MINI 809 5
Buick 805 5
GMC 803 5
Chevrolet 801 4
Hyundai 791 4
Ford 786 4
Volkswagen 785 3
Kia 782 3
Honda 778 3
Mass Market Brand Average 778 3
Nissan 774 3
Mazda 767 3
Toyota 766 3
Chrysler 760 2
Subaru 760 2
Mitsubishi 759 2
Ram 754 2
Scion 752 2
Jeep 741 2
smart 740 2
Suzuki 740 2
Dodge 739 2
Power Circle Ratings Legend:
5 – Among the best 4 – Better than most 3 – About average 2 – The rest
The 2012 U.S. CSI Study is based on responses from more than 84,000 owners and lessees of 2007 to 2011 model-year vehicles. The study was fielded between October and December 2011.
Source:J.D. Power & Associates
Luxury Brands
Lexus ranks highest in customer satisfaction with dealer service among luxury brands and receives an award for a fourth consecutive year. Lexus achieves an overall CSI score of 861 and performs particularly well in three of the five measures: service initiation, service facility and service quality. Rounding out the top five nameplates in the luxury segment are Cadillac (852); Jaguar (849); Acura (838); and Porsche (836). Among luxury brands, Audi achieves the greatest improvement (gaining 34 points) from 2011.
Mass Market Brands
MINI ranks highest for a second consecutive year with a score of 809. MINI performs particularly well in four of the five measures: service quality, service advisor, service facility and vehicle pick-up. Also among the top five brands in the mass market segment are Buick (805); GMC (803); Chevrolet (801); and Hyundai (791). Of mass market brands, Nissan (which gains 43 points) and Toyota (gains 31 points) achieve the greatest improvements from 2011.
Luxury Brands
Lexus 861 5
Cadillac 852 4
Jaguar 849 4
Acura 838 3
Porsche 836 3
Luxury Brand Average 835 3
Audi 828 3
Mercedes-Benz 827 3
Infiniti 824 3
BMW 823 3
Lincoln 817 2
Volvo 811 2
Land Rover 796 2
Mass Market Brands
MINI 809 5
Buick 805 5
GMC 803 5
Chevrolet 801 4
Hyundai 791 4
Ford 786 4
Volkswagen 785 3
Kia 782 3
Honda 778 3
Mass Market Brand Average 778 3
Nissan 774 3
Mazda 767 3
Toyota 766 3
Chrysler 760 2
Subaru 760 2
Mitsubishi 759 2
Ram 754 2
Scion 752 2
Jeep 741 2
smart 740 2
Suzuki 740 2
Dodge 739 2
Power Circle Ratings Legend:
5 – Among the best 4 – Better than most 3 – About average 2 – The rest
The 2012 U.S. CSI Study is based on responses from more than 84,000 owners and lessees of 2007 to 2011 model-year vehicles. The study was fielded between October and December 2011.
Source:J.D. Power & Associates
Tuesday, March 13, 2012
Friday, March 9, 2012
Wednesday, March 7, 2012
2012 Top 40 Selling U.S. Passenger Vehicles
Make/Model Feb. 2012 Year-to-date
1. Ford F-Series 47,273 YTD 85,766
2. Toyota Camry 34,543 YTD 62,838
3. GM Chevrolet Silverado-C/K Pickup 32,297 YTD 59,147
4. Nissan Altima 32,953 YTD 55,310
5. Honda Civic 27,087 YTD 48,970
6. Honda CR-V 24,759 YTD 43,719
7. Chrysler Ram P/U 22,595 YTD 40,504
8. Toyota Corolla 22,151 YTD 40,139
9. Ford Focus 23,350 YTD 37,750
10. Ford Escape 18,666 YTD 35,925
11. GM Chevrolet Cruze 20,427 YTD 35,476
12. Ford Fusion 21,773 YTD 35,387
13. GM Chevrolet Malibu 19,987 YTD 34,663
14. Honda Accord 20,702 YTD 34,361
15. Toyota Prius 20,593 YTD 32,148
16. Hyundai Sonata 17,425 YTD 31,914
17. GM Chevrolet Equinox 17,851 YTD 31,513
18. Hyundai Elantra 13,820 YTD 24,720
19. Volkswagen Jetta 12,838 YTD 23,800
20. Chrysler Jeep Grand Cherokee 12,724 YTD 23,407
21. Nissan Rogue 13,423 YTD 23,327
22. Toyota Rav4 12,679 YTD 22,498
23. GMC Sierra 11,306 YTD 20,823
24. Chrysler Dodge Caravan 12,668 YTD 20,762
25. Ford Explorer 10,440 YTD 20,406
26. Kia Optima 1,558 YTD 20,372
27. Toyota Tacoma 10,674 YTD 19,572
28. Nissan Versa 10,190 YTD 19,608
29. Kia Soul 10,876 YTD 18,967
30. Ford Edge 10,535 YTD 18,850
31. Nissan Sentra 10,605 YTD 17,671
32. Chrysler Jeep Wrangler 9,319 YTD 17,215
33. Chrysler 200 9,717 YTD 16,724
34. Honda Odyssey 9,566 YTD 16,464
35. Kia Sorento 8,386 YTD 15,708
36. Chrysler Town & Country 9,621 YTD 15,258
37. Honda Pilot 8,879 YTD 15,244
38. Toyota Highlander 8,156 YTD 15,012
39. GM Chevrolet Traverse 7,966 YTD 14,606
40. Volkswagen Passat 8,189 YTD 14,507
Thursday, March 1, 2012
February 2012 U.S. Auto Sales
General Motors reported total sales of 209,306 vehicles in February, up 1.1 percent compared with GM’s very strong February 2011 results. For the first two months of 2012 GM has sold 377,268 vehicles, a decrease of 2.2 percent compared to January and February 2011.
Ford Motor Company sold 179,119 vehicles in February, a 14 percent increase versus year-ago levels. The Ford brand was up 14 percent, while Lincoln posted a 16 percent increase versus year-ago levels. Year-to-date Ford sales are 315,829, 11.2 percent higher than a year ago.
Toyota Motor Sales, U.S.A. reported monthly sales results of 159,423 in February, a 12.4 percent gain on an unadjusted raw volume basis. Year-to-date sales are 283,963, a 10.2 percent increase over last year.
Chrysler Group LLC reported U.S. sales of 133,521 units, a 40 percent increase compared with sales in February 2011, and the group’s best February sales since 2008. Year-to-date Chrysler has sold 234,670 vehicles, a 42 percent jump over last year.
American Honda Motor reported February 2012 monthly new-vehicle sales of 110,157, an increase of 7.8 percent over February 2011, based on the daily selling rate. Year-to-date sales are 193,166, an 8.5 percent increase over 2011.
Nissan North America reported record February U.S. sales of 106,731 versus a year earlier, an increase of 15.5 percent over last February's record total.Year-to-date Nissan sales are 186,044, a 13.3 percent gain over last year.
Hyundai Motor America announced all-time record February sales of 51,151 units, up 18 percent versus 2011. Year-to-date sales are 93,845, a gain of 16.2 percent over 2011.
Kia Motors America announced it's best ever February sales of 45,038 a 37.3 percent increase over the same period in 2011. Year-to-date sales are 80,555, up 32.9 percent from last year.
Volkswagen of America reported sales of 30,577 in February, a 42.5 percent increase over prior year sales and best February since 1973. Year-to-date sales of 57,786 is a 45 percent spike from the first two months of 2011. Separately, Audi reported its 14th straight record-setting month of sales with 8,531 vehicles sold in February 2012, up 10 percent versus last year. Year-over-year vehicle sales are 17,885, up 14.9 percent year-to-date compared to 2011.
The BMW Group in the U.S. (BMW and MINI combined) reported February sales of 26,184 vehicles, an increase of 31.5 percent from the 19,919 vehicles sold in the same month a year ago. Year-to-date, BMW has sold 45,923, a 19 percent increase over the first two months of 2011.
Mazda North American Operations reported February U.S. sales of 25,651 vehicles, an increase of 32.3 percent versus last year and best February total sales since 1994. On a Daily Selling Rate (DSR) basis, Mazda's February 2012 sales were up 27.0 percent. Year-to-date sales through February are up 47.5 percent (44.5 percent DSR) versus last year.
Mercedes-Benz USA reported February sales of 19,679 vehicles, a 21.7 percent improvement over February 2011 and the highest February volume on record. On a year-to-date basis, the 41,398 vehicles sold represent a 23.8 percent increase.
Jaguar Land Rover North America reported February 2012 sales: Land Rover sales for the month were 3,255 up 27 percent from 2011; Jaguar sales for the month were 1,022 up 48 percent from 2011; Jaguar Land Rover North America sales for the month were 4,277 up 32 percent from 2011.
American Suzuki sold 2,425 vehicles in February, up 48 percent from last year and year-to-date sales are 3,930, 7 percent less than a year ago.
Porsche Cars North America announced February 2012 sales of 2,149 vehicles, a 6.4 percent increase over last February.
Sales data will updated as manufacturers report.
Ford Motor Company sold 179,119 vehicles in February, a 14 percent increase versus year-ago levels. The Ford brand was up 14 percent, while Lincoln posted a 16 percent increase versus year-ago levels. Year-to-date Ford sales are 315,829, 11.2 percent higher than a year ago.
Toyota Motor Sales, U.S.A. reported monthly sales results of 159,423 in February, a 12.4 percent gain on an unadjusted raw volume basis. Year-to-date sales are 283,963, a 10.2 percent increase over last year.
Chrysler Group LLC reported U.S. sales of 133,521 units, a 40 percent increase compared with sales in February 2011, and the group’s best February sales since 2008. Year-to-date Chrysler has sold 234,670 vehicles, a 42 percent jump over last year.
American Honda Motor reported February 2012 monthly new-vehicle sales of 110,157, an increase of 7.8 percent over February 2011, based on the daily selling rate. Year-to-date sales are 193,166, an 8.5 percent increase over 2011.
Nissan North America reported record February U.S. sales of 106,731 versus a year earlier, an increase of 15.5 percent over last February's record total.Year-to-date Nissan sales are 186,044, a 13.3 percent gain over last year.
Hyundai Motor America announced all-time record February sales of 51,151 units, up 18 percent versus 2011. Year-to-date sales are 93,845, a gain of 16.2 percent over 2011.
Kia Motors America announced it's best ever February sales of 45,038 a 37.3 percent increase over the same period in 2011. Year-to-date sales are 80,555, up 32.9 percent from last year.
Volkswagen of America reported sales of 30,577 in February, a 42.5 percent increase over prior year sales and best February since 1973. Year-to-date sales of 57,786 is a 45 percent spike from the first two months of 2011. Separately, Audi reported its 14th straight record-setting month of sales with 8,531 vehicles sold in February 2012, up 10 percent versus last year. Year-over-year vehicle sales are 17,885, up 14.9 percent year-to-date compared to 2011.
The BMW Group in the U.S. (BMW and MINI combined) reported February sales of 26,184 vehicles, an increase of 31.5 percent from the 19,919 vehicles sold in the same month a year ago. Year-to-date, BMW has sold 45,923, a 19 percent increase over the first two months of 2011.
Mazda North American Operations reported February U.S. sales of 25,651 vehicles, an increase of 32.3 percent versus last year and best February total sales since 1994. On a Daily Selling Rate (DSR) basis, Mazda's February 2012 sales were up 27.0 percent. Year-to-date sales through February are up 47.5 percent (44.5 percent DSR) versus last year.
Mercedes-Benz USA reported February sales of 19,679 vehicles, a 21.7 percent improvement over February 2011 and the highest February volume on record. On a year-to-date basis, the 41,398 vehicles sold represent a 23.8 percent increase.
Jaguar Land Rover North America reported February 2012 sales: Land Rover sales for the month were 3,255 up 27 percent from 2011; Jaguar sales for the month were 1,022 up 48 percent from 2011; Jaguar Land Rover North America sales for the month were 4,277 up 32 percent from 2011.
American Suzuki sold 2,425 vehicles in February, up 48 percent from last year and year-to-date sales are 3,930, 7 percent less than a year ago.
Porsche Cars North America announced February 2012 sales of 2,149 vehicles, a 6.4 percent increase over last February.
Sales data will updated as manufacturers report.
Wednesday, February 29, 2012
Fisker Automotive: Roger Ormisher Talks About Karma
Roger Ormisher, Director, Global Communications, Fisker Automotive, discusses the Karma and the company.
Fisker Karma Test Ride
The Fisker Karma, with its 22 inch wheels, is the same in its production version as it was in concept, as was the intention of Henrik Fisker, the designer and founder of Fisker Automotive according to Billy Tally, Fisker's Director of Vehicle Integration who spoke to the Motor Press Guild. One of the 500 engineers working in Fisker's Irvine headquarters, Kurt Fredlund, says one of the most amazing feats in getting this based-priced $102,000 luxury hybrid into production was the just 2-plus years from the concept stage which makes some of lyrics from the John Lennon song very appropriate, "Instant Karma's gonna get you" as the performance and handling are stunning based on my 5 mile test drive.
Very nimble given its size and weight yet very solid on the road with its conventional double wishbone suspension. There are two modes: Stealth for electric only with a 50 mile range before the gas engine kicks in with about 15% of battery charge left and Sport which is the hybrid, gas-electric combo, delivering a 300 mile range using a General Motors 265 horsepower Ecotec engine fed by a 10 gallon tank of gas and fully charged 605 lb. battery pack that Tally says "can go for at least 10 years".
The combined powerplant is rated at 403 horsepower with an amazing 950 foot pounds of torque with no clutch or transmission. There was some discussion about its EPA MPG rating which settled on 32 miles per gallon though Tally claimed it can be as high as around 50 mpg. If you're looking for a moonroof to soak in the rays forget it, there's a solar roof to absorb sunlight for charging the batteries and running the fans to keep the car cool. The car is low to the ground which gave my six foot body some difficulty climbing in and out.
My fellow MPG member Zoran Segina of LA Car was behind the wheel and drove the Karma hard, which according to engineer Fredlund, doesn't affect the range much because the hard breaking regenerates battery power. The top priced Karma is $116,000 with eco-friendly sheet metal and a back-up camera system. Music plays out of external speakers at speeds under 25 miles an hour to alert pedestrians that Karma is nearby, though the noise of LAX at our test drive location made it difficult to hear the Karma's warning music.
Sticking with John Lennon, his "Watching the Wheels" song seems to fit Executive Chairman Henrik Fisker who has just turned over his CEO reigns to Tom LaSorda, the 35 year automotive industry veteran who started with GM and joined Chrysler in 2000 becoming CEO in 2006 then co-Vice Chairman in 2007. "I'm just sitting here watching the wheels go round and round, I really love to watch them roll, No longer riding on the merry-go-round, I just had to let it go." Deservedly so Henrik but back to Karma - "But we all shine on, Like the moon and the stars and the sun" - right on! Now awaiting the next more affordable model, which based on Karma's speedy evolution, could be very soon.
View the accompanying video interview with Fisker Automotive's Roger Ormisher, Director, Global Communications, for more.
Very nimble given its size and weight yet very solid on the road with its conventional double wishbone suspension. There are two modes: Stealth for electric only with a 50 mile range before the gas engine kicks in with about 15% of battery charge left and Sport which is the hybrid, gas-electric combo, delivering a 300 mile range using a General Motors 265 horsepower Ecotec engine fed by a 10 gallon tank of gas and fully charged 605 lb. battery pack that Tally says "can go for at least 10 years".
The combined powerplant is rated at 403 horsepower with an amazing 950 foot pounds of torque with no clutch or transmission. There was some discussion about its EPA MPG rating which settled on 32 miles per gallon though Tally claimed it can be as high as around 50 mpg. If you're looking for a moonroof to soak in the rays forget it, there's a solar roof to absorb sunlight for charging the batteries and running the fans to keep the car cool. The car is low to the ground which gave my six foot body some difficulty climbing in and out.
My fellow MPG member Zoran Segina of LA Car was behind the wheel and drove the Karma hard, which according to engineer Fredlund, doesn't affect the range much because the hard breaking regenerates battery power. The top priced Karma is $116,000 with eco-friendly sheet metal and a back-up camera system. Music plays out of external speakers at speeds under 25 miles an hour to alert pedestrians that Karma is nearby, though the noise of LAX at our test drive location made it difficult to hear the Karma's warning music.
Sticking with John Lennon, his "Watching the Wheels" song seems to fit Executive Chairman Henrik Fisker who has just turned over his CEO reigns to Tom LaSorda, the 35 year automotive industry veteran who started with GM and joined Chrysler in 2000 becoming CEO in 2006 then co-Vice Chairman in 2007. "I'm just sitting here watching the wheels go round and round, I really love to watch them roll, No longer riding on the merry-go-round, I just had to let it go." Deservedly so Henrik but back to Karma - "But we all shine on, Like the moon and the stars and the sun" - right on! Now awaiting the next more affordable model, which based on Karma's speedy evolution, could be very soon.
View the accompanying video interview with Fisker Automotive's Roger Ormisher, Director, Global Communications, for more.
Toyota Takes 5 of 10 Consumer Reports 2012 Top Picks
CONSUMER REPORTS TOP VEHICLE PICKS: TOYOTA HAS 5 OUT OF 10
Top Picks are the best all-around models in their categories chosen from the more than 260 vehicles recently tested and scoring highest in road test, reliability and safety measures. Each model’s report card shows its overall road-test and predicted-reliability Ratings, as well as its overall fuel economy in the tests. If multiple Ratings are displayed, they apply to different versions of a model. Prices reflect the sticker prices when CR bought their test cars. You can find more details on all of the Top Picks in CR's vehicle ratings.
Family sedan: Toyota Camry Hybrid - $29,052
Sporty car: Ford Mustang - $28,880 to $43,880
Affordable family sedan: Hyundai Sonata - $21,800
Small SUV: Toyota RAV4 - $25,405 to $30,328
Family hauler: Toyota Sienna (V6) - $35,810
Sports sedan: Infiniti G - $34,225 to $37,225
Green car: Toyota Prius - $26,750 to $28,217
Small car: Subaru Impreza - $21,345
Pickup truck: Chevrolet Avalanche - $47,435
Family SUV: Toyota Highlander - $38,578 to $47,255
For the complete story go to ConsumerReports.org
Subaru Top Automaker: Consumer Reports
SUBARU LEADS AS JAPANESE CARMAKERS TAKE TOP 4 RANKINGS:
For the first time Subaru has earned the top score in Consumer Reports automaker report cards for 2012 with a score of 75, two points higher than last year, reflecting better test scores for such redesigned models as the Impreza, Legacy, and Outback over the last few years. The 2012 Impreza, which Consumer Reports just tested, now tops the small-sedan class and is the Consumer Reports Top Pick in that category. Subaru's average road-test score of 82 is the highest in Consumer Reports analysis.
Mazda showed the most dramatic improvement among the 13 manufacturers rated by Consumer Reports climbing to second place from last year's seventh and increasing its overall score by nine points. It was helped by an improved Mazda3 and the shedding of two models that dragged down its score, the Tribute SUV and RX-8 sports car.
Toyota remains among the top three automakers for the fifth straight year, buoyed by consistently above-average reliability and most vehicles have high test scores.
Honda, which had been the perennial winner for the past four years, slipped two points to fourth place among 13 major automakers, behind Mazda and Toyota. Honda has been hurt by several redesigned models, including the Civic and Odyssey that didn't measure up to their predecessors. Honda models, however, are still among the most reliable on the road overall.
CHRYSLER IMPROVES
Although Chrysler remains in last place, its overall score jumped eight points, making it the second most improved automaker. Chrysler's average road-test score also increased by eight points, the most of any automaker, and its overall reliability improved to average. The turnaround can be credited mostly to Chrysler's extensively freshened and redesigned vehicles.
FORD FALLS
Ford dropped the farthest, from fifth place last year to 10th. Ford's road-test score improved by two points over last year's, but subpar reliability of some new vehicles, due largely to the troublesome MyFord Touch infotainment system and Power-Shift automatic transmission, hurt its report-card grade.
Consumer Reports automaker report cards reflect the performance, comfort, utility, and reliability of more than 275 vehicles that CR recently rated, providing a perspective on which manufacturers are building the best all-around models. Each automaker's overall score is based on the average road test scores and reliability ratings for all of its models that CR has tested. Some manufacturers were not included in Consumer Reports automaker report cards for 2012. The complete report and scores for all 13 automakers in Consumer Reports automaker report cards for 2012 is available in the April issue of Consumer Reports on newsstands March 6th or at ConsumerReports.org.
Thursday, February 16, 2012
J.D. Power and Associates 2012 U.S. Vehicle Dependability Study
The J.D. Power and Associates 2012 U.S. Vehicle Dependability Study shows historically high levels of dependability for 2009 model year vehicles after 3 years on the road. The study measures problems experienced during the past 12 months by original owners of three-year-old (2009 model-year) vehicles. Overall dependability is determined by the level of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.
In 2012, overall vehicle dependability averages 132 PP100, an improvement of 13 percent from the 2011 average of 151, the lowest problem rate since the inception of the study in 1990. 25 of 32 brands have improved in dependability from 2011, while only six declined and one remained flat. Domestic nameplates have improved in 2012 at a slightly faster rate than imports, narrowing the dependability gap to 13 PP100 from 18 PP100 in 2011. MINI and Scion post the greatest year-over-year improvements from 2011, by 60 PP100 and 55 PP100, respectively.
Toyota gets eight segment awards more than any other automaker in 2012 and Ford receives three. The Hyundai Genesis also receives an award. Although there are no awards in their respective segments due to an insufficient number of award-eligible models, or insufficient market share of award-eligible models in the segment, these models also perform particularly well: Ford Mustang, GMC Yukon and Porsche 911.
Dependability Segment Rating Winners:
Compact Car: Toyota Prius
Compact Crossover SUV: Chevrolet Equinox
Compact Multi Purpose Vehicle: Scion xB
Compact Sporty Car: Scion tC
Entry Premium Car: Lexus ES 350 (tie)Lincoln MKZ (tie)
Large Car: Buick Lucerne
Large Pickup: Toyota Tundra
Midsize Car: Ford Fusion
Midsize Crossover SUV: Ford Explorer (tie)Nissan Murano (tie)
Midsize Pickup: Nissan Frontier
Midsize Premium Car: Hyundai Genesis
Midsize Premium Crossover SUV: Lexus RX 350
Midsize Van: Toyota Sienna
Sub Compact Car: Toyota Yaris
The 2012 Vehicle Dependability Study is based on responses from more than 31,000 original owners of 2009 model-year vehicles after three years of ownership. The study was fielded between October and December 2011.
Courtesy of J.D. Power and Associates
In 2012, overall vehicle dependability averages 132 PP100, an improvement of 13 percent from the 2011 average of 151, the lowest problem rate since the inception of the study in 1990. 25 of 32 brands have improved in dependability from 2011, while only six declined and one remained flat. Domestic nameplates have improved in 2012 at a slightly faster rate than imports, narrowing the dependability gap to 13 PP100 from 18 PP100 in 2011. MINI and Scion post the greatest year-over-year improvements from 2011, by 60 PP100 and 55 PP100, respectively.
Toyota gets eight segment awards more than any other automaker in 2012 and Ford receives three. The Hyundai Genesis also receives an award. Although there are no awards in their respective segments due to an insufficient number of award-eligible models, or insufficient market share of award-eligible models in the segment, these models also perform particularly well: Ford Mustang, GMC Yukon and Porsche 911.
Dependability Segment Rating Winners:
Compact Car: Toyota Prius
Compact Crossover SUV: Chevrolet Equinox
Compact Multi Purpose Vehicle: Scion xB
Compact Sporty Car: Scion tC
Entry Premium Car: Lexus ES 350 (tie)Lincoln MKZ (tie)
Large Car: Buick Lucerne
Large Pickup: Toyota Tundra
Midsize Car: Ford Fusion
Midsize Crossover SUV: Ford Explorer (tie)Nissan Murano (tie)
Midsize Pickup: Nissan Frontier
Midsize Premium Car: Hyundai Genesis
Midsize Premium Crossover SUV: Lexus RX 350
Midsize Van: Toyota Sienna
Sub Compact Car: Toyota Yaris
The 2012 Vehicle Dependability Study is based on responses from more than 31,000 original owners of 2009 model-year vehicles after three years of ownership. The study was fielded between October and December 2011.
Courtesy of J.D. Power and Associates
Wednesday, February 15, 2012
J.D. Power and Associates Reports U.S. Sales Satisfaction Improves
The J.D. Power and Associates 2011 U.S. Sales Satisfaction Index (SSI) Study shows that the new-vehicle sales process has improved notably from 2010. The study, based on responses from 24,045 buyers who purchased or leased their new vehicle in May 2011, is a comprehensive analysis of the new-vehicle purchase experience and measures customer satisfaction with the selling dealer (satisfaction among buyers). It also measures satisfaction with brands and dealerships that were shopped but ultimately rejected in favor of the selling brand and dealership (satisfaction among rejecters). Among buyers, satisfaction is examined across four measures (listed in order of importance): working out the deal (17%); salesperson (13%); delivery process (11%); and dealership facility (10%). Among rejecters, satisfaction is examined across five measures (listed in order of importance): salesperson (20%); fairness of price (12%); facility (6%); inventory (6%); and experience negotiating (5%).
Overall sales satisfaction averages 648 on a 1,000-point scale in 2011, improving by 13 points from an average of 635 from 2010. This gain suggests that, as market conditions improve, automotive manufacturers and dealers are placing renewed focus on and investment in providing buyers with satisfying retail experiences.
All measures improve notably from 2010, with the greatest gain in the delivery process, despite the fact that the average length of time to complete the delivery portion of a new-vehicle sale has increased by four minutes to an average of 32 minutes in 2011, from an average of 28 minutes in 2010. Overall, the average length of time a buyer spends at the dealership has increased by 11 minutes, to an average of 4.3 hours in 2011 from 4.1 hours in 2010.
Courtesy J.D. Power and Associates
Overall sales satisfaction averages 648 on a 1,000-point scale in 2011, improving by 13 points from an average of 635 from 2010. This gain suggests that, as market conditions improve, automotive manufacturers and dealers are placing renewed focus on and investment in providing buyers with satisfying retail experiences.
All measures improve notably from 2010, with the greatest gain in the delivery process, despite the fact that the average length of time to complete the delivery portion of a new-vehicle sale has increased by four minutes to an average of 32 minutes in 2011, from an average of 28 minutes in 2010. Overall, the average length of time a buyer spends at the dealership has increased by 11 minutes, to an average of 4.3 hours in 2011 from 4.1 hours in 2010.
Courtesy J.D. Power and Associates
Tuesday, February 14, 2012
2012 Hyundai Azera Starts at $32,875 in April
The completely redesigned 2012 Hyundai Azera with a 293 horsepower 3.3-liter GDI V6 engine mated to a six-speed automatic with SHIFTRONIC® starts at $32,875 (including the $875 freight charge) and $36,875 for the top Azera with Technology Package. The 2012 Azera has fuel economy of 20 mpg city, 29 mpg highway and 23 mpg combined. The 2012 Azera, introduced at the Los Angeles Auto Show in November, goes on sale in April.
Monday, February 13, 2012
2013 BMW 640i Gran Coupe For $76,895 Early This Summer
The all-new 2013 BMW 640i Gran Coupe will sell for $76,895 (including $895 Destination and Handling Charge) with its TwinPower Turbo 6-cylinder powered 640i Gran Coupe is the initial model of the range, and arrives early this summer. Later in the summer, the TwinPower Turbo V-8 powered 2013 BMW 650i Gran Coupe and the all-wheel drive 2013 BMW 650i xDrive Gran Coupe will join the line. Pricing for the V-8 powered models will be announced closer to the time of launch.
BMW M6 Convertible Arrives In June, M6 Coupe Later This Summer
The new 2012 BMW M6 Convertible returns from a two year hiatus with a 560 horsepower 4.4-liter engine mated to a high-torque 7-speed M-Double Clutch Transmission. The new 2012 BMW M6 Convertible will be the first to reach US BMW Center showrooms in June 2012.
The BMW M6 Coupe will arrive at US BMW Centers in the late Summer of 2012 as a 2013 model. US Pricing, technical specification, EPA mileage ratings, standard and optional equipment will be announced closer to the on-sale date.
Thursday, February 9, 2012
2012 Prius c 5-door Hatchback Starts at $19,710 In March
The all-new 2012 Prius c five-door hatchback with Toyota’s Hybrid Synergy Drive and an EPA-estimated city fuel economy rating of 53 mpg will arrive at Toyota dealerships in March with a starting MSRP of $19,710 (including the delivery, processing and handling fee of $760 which can vary depending on region). The Prius c will be available in four grades with a starting MSRP of $23,990 for the top level variant.
Hyundai Adds 2013 Elantra 5-door GT & 2013 Elantra 2-door Coupe
The Elantra sedan, voted the 2012 North American Car of the Year by a panel of journalists, now has two siblings - the two-door Elantra Coupe and five-door Elantra GT, based on the new-generation i30 model designed for the European market.
The all-new 2013 Hyundai Elantra GT has the 148 horsepower 1.8-liter Nu four-cylinder engine like the new coupe and sedan. The Elantra GT features seating layouts that can seat five people or accommodate four passengers, plus long items like golf clubs or snowboards. Fold down two seats, to seat three people and hold larger packages, or fold all of the back seats to get CUV-sized cargo space. The 2013 Elantra GT will take on the Toyota Matrix, Mazda3, Ford Focus and VW Golf and even the Nissan Juke crossover.
The 2013 Hyundai Elantra Coupe with the same 148 horsepower 1.8-liter Nu four-cylinder engine as the sedan is a new two-door sport coupe variant to the Elantra line-up and will be available this spring. Elantra Coupe’s fuel economy is estimated at 29 mpg city, 40 mpg highway for the six-speed manual transmission, and 28 mpg city, 39 mpg highway for the six-speed automatic transmission. These ratings give Elantra Coupe a highway-only driving range of up to 500 miles. Elantra Coupe is available with a standard is a 172-watt AM/FM/Satellite Radio/CD/MP3 audio system with six-speakers and iPod®/USB/auxiliary input jacks or an optional 360-watt system with external amplifier is optional with the SE Technology package. The 2013 Hyundai Elantra Coupe will take on the Honda Civic Coupe.
The all-new 2013 Hyundai Elantra GT has the 148 horsepower 1.8-liter Nu four-cylinder engine like the new coupe and sedan. The Elantra GT features seating layouts that can seat five people or accommodate four passengers, plus long items like golf clubs or snowboards. Fold down two seats, to seat three people and hold larger packages, or fold all of the back seats to get CUV-sized cargo space. The 2013 Elantra GT will take on the Toyota Matrix, Mazda3, Ford Focus and VW Golf and even the Nissan Juke crossover.
The 2013 Hyundai Elantra Coupe with the same 148 horsepower 1.8-liter Nu four-cylinder engine as the sedan is a new two-door sport coupe variant to the Elantra line-up and will be available this spring. Elantra Coupe’s fuel economy is estimated at 29 mpg city, 40 mpg highway for the six-speed manual transmission, and 28 mpg city, 39 mpg highway for the six-speed automatic transmission. These ratings give Elantra Coupe a highway-only driving range of up to 500 miles. Elantra Coupe is available with a standard is a 172-watt AM/FM/Satellite Radio/CD/MP3 audio system with six-speakers and iPod®/USB/auxiliary input jacks or an optional 360-watt system with external amplifier is optional with the SE Technology package. The 2013 Hyundai Elantra Coupe will take on the Honda Civic Coupe.
Wednesday, February 8, 2012
NADA Keynote Speaker: President George W. Bush
The National Automobile Dealers Association (NADA) drew 24,000 attendees from their base of 16,000 members or 90% of the country's car dealers to their convention in Las Vegas last weekend which ended, as usual, to their credit, with an impressive keynote speaker to leave the audience with inspiration, motivation, hope and, in this case, religion. This was my sixth NADA convention and in the past I've seen Richard Branson, President George H. W. Bush together with President Bill Clinton, Boone Pickens and Condoleezza Rice and have always left with a warm and fuzzy feeling and renewed ambition.
On Monday, at 4:06pm. President George W. Bush was warmly received by thousands of car dealers who frequently erupted into applause during his 12 minutes of prepared remarks which made numerous references to his book, Decision Points, which I have not read so can't measure how much new content we heard in the live venue at the Las Vegas Convention Center. He said there were many decisions in a complex environment and the book is anecdotal. He said, "we are safer".
He threw in many jokes, like being relieved when he confirmed that his birth certificate was aligned with his parents marriage certificate because he was born while his father was attending Yale. And there was serious honesty in admitting that had he not quit drinking that he would never have been President.
He stressed his desire to remain useful and is building an institute at Southern Methodist University to train school principals, defend the marketplace, promote the desire to be free by helping democracies and fight desease by helping women in Africa, specifically in Rwanda, deal with cervical cancer. He told the story of Rwanda orphans responding to his remark that "God is good" with "All the time". It lead to frequent "God is good" mentions that evetually had the audience responding, "All the time".
4:18pm: Questions from NADA Chairman Stephen Wade that brought some expected and maybe unexpected answers.
President Bush's "best pal" on the global stage was British Prime Minister Tony Blair with mentions going to Australia Prime Minister John Howard and German Chancellor Angela Merkle. He said Russian President Vladimir Putin was difficult and then told a story which is apparently in his book, about when he introduced President Putin to his Scottish terrier, Barney, on a visit to the U.S. presidential retreat, Camp David and Putin commented on his small size. When Bush visited Russia, Putin's Lab came charging over and Putin commented "bigger, stronger, faster than Barney".
Miss most about being President? "being pampered" and "being Commander in Chief".
What does he miss least? He said the "noise", "the spotlight can be harsh" but then said "I'm glad I did it", "it was an awesome experience".
"Do-overs": the aircraft carrier banner ("mission accomplished" on the USS Lincoln in 2003 referring to Iraq) and the Katrina flyover which he justisfied by saying that landing would have been a distraction to the hurricane ground efforts.
"I would have done it again": cutting taxes, interogation techniques and Saddam Hussein.
On the lighter side: in response to the relationship of his father and President Clinton, "mother says he's your new step-brother".
On the Past President's Club, he says he and Clinton were both born in 1946 and "he's a good guy".
On his father, President George H.W. Bush, he says, "I would not be sitting here if not for the unconditional love of my father" and "1992 was the worst year of my life when my father lost the election".
On seeking advice: "find smart capable people to express there opinions if I like them or not". His "go to guy" was a circle of people depending on the subject and he rattled off Condy (Rice), (Josh) Bolten, (Karl) Rove.
His advice: "Understand your committments in life", "We will remain leader of the free world, it will require decent policy", "We cycle through these moments".
"Latter years?" "I'm up for suggestions".
4:53pm. after 47 minutes: "God is good" and the crowd responded, "All the time" - Bush 43 walked off stage leaving us with: OK, I might buy your book.
Next year, the NADA convention returns to Orlando with more top speakers I'm sure.
On Monday, at 4:06pm. President George W. Bush was warmly received by thousands of car dealers who frequently erupted into applause during his 12 minutes of prepared remarks which made numerous references to his book, Decision Points, which I have not read so can't measure how much new content we heard in the live venue at the Las Vegas Convention Center. He said there were many decisions in a complex environment and the book is anecdotal. He said, "we are safer".
He threw in many jokes, like being relieved when he confirmed that his birth certificate was aligned with his parents marriage certificate because he was born while his father was attending Yale. And there was serious honesty in admitting that had he not quit drinking that he would never have been President.
He stressed his desire to remain useful and is building an institute at Southern Methodist University to train school principals, defend the marketplace, promote the desire to be free by helping democracies and fight desease by helping women in Africa, specifically in Rwanda, deal with cervical cancer. He told the story of Rwanda orphans responding to his remark that "God is good" with "All the time". It lead to frequent "God is good" mentions that evetually had the audience responding, "All the time".
4:18pm: Questions from NADA Chairman Stephen Wade that brought some expected and maybe unexpected answers.
President Bush's "best pal" on the global stage was British Prime Minister Tony Blair with mentions going to Australia Prime Minister John Howard and German Chancellor Angela Merkle. He said Russian President Vladimir Putin was difficult and then told a story which is apparently in his book, about when he introduced President Putin to his Scottish terrier, Barney, on a visit to the U.S. presidential retreat, Camp David and Putin commented on his small size. When Bush visited Russia, Putin's Lab came charging over and Putin commented "bigger, stronger, faster than Barney".
Miss most about being President? "being pampered" and "being Commander in Chief".
What does he miss least? He said the "noise", "the spotlight can be harsh" but then said "I'm glad I did it", "it was an awesome experience".
"Do-overs": the aircraft carrier banner ("mission accomplished" on the USS Lincoln in 2003 referring to Iraq) and the Katrina flyover which he justisfied by saying that landing would have been a distraction to the hurricane ground efforts.
"I would have done it again": cutting taxes, interogation techniques and Saddam Hussein.
On the lighter side: in response to the relationship of his father and President Clinton, "mother says he's your new step-brother".
On the Past President's Club, he says he and Clinton were both born in 1946 and "he's a good guy".
On his father, President George H.W. Bush, he says, "I would not be sitting here if not for the unconditional love of my father" and "1992 was the worst year of my life when my father lost the election".
On seeking advice: "find smart capable people to express there opinions if I like them or not". His "go to guy" was a circle of people depending on the subject and he rattled off Condy (Rice), (Josh) Bolten, (Karl) Rove.
His advice: "Understand your committments in life", "We will remain leader of the free world, it will require decent policy", "We cycle through these moments".
"Latter years?" "I'm up for suggestions".
4:53pm. after 47 minutes: "God is good" and the crowd responded, "All the time" - Bush 43 walked off stage leaving us with: OK, I might buy your book.
Next year, the NADA convention returns to Orlando with more top speakers I'm sure.
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